Question 1

Do you sell genuine or compatible cartridges?

Accepted Answer

We stock both. You can choose original OEM cartridges from brands like HP, Canon, Epson and Brother, or high-quality compatible and remanufactured alternatives that are tested for page yield, colour accuracy and leak protection. Every compatible cartridge is backed by our 100% satisfaction guarantee.

Question 2

How do I know which cartridge fits my printer?

Accepted Answer

The easiest way is to tell us your printer model — we’ll match the exact cartridge for you. You can also check the cartridge number printed on your current cartridge or in your printer manual, then search our site by that number.

Question 3

What is the difference between ink and toner?

Accepted Answer

Ink cartridges are used in inkjet printers and contain liquid ink, ideal for photos and colour documents. Toner cartridges are used in laser printers and contain a fine powder, delivering crisp text and high-volume printing at a lower cost per page.

Question 4

Do you offer bulk or business pricing?

Accepted Answer

Yes. We offer volume discounts for schools, offices and resellers. Contact us with your requirements and we’ll put together a tailored quote with fast local fulfilment.

Question 5

What is your return policy?

Accepted Answer

Unopened cartridges and hardware can be returned within 14 days for a full refund. If a cartridge is defective or incompatible, we’ll replace it or refund you — just reach out with your order details.

Question 6

How long do cartridges last?

Accepted Answer

Page yield depends on the cartridge type and what you print. Standard-yield cartridges are great for light use, while XL and high-yield options print significantly more pages per cartridge, reducing cost per print and the need for frequent swaps.

Question 7

Do you stock computer hardware too?

Accepted Answer

Absolutely. Alongside cartridges and toner, we carry SSDs, RAM, monitors, keyboards, mice, cables and other PC components from trusted brands. Browse our products section or ask us for a recommendation.

Question 8

Can I recycle empty cartridges with you?

Accepted Answer

Yes. Drop off your used cartridges in-store and we’ll recycle them responsibly at no charge. It’s our way of helping reduce landfill and supporting a more sustainable printing cycle.

Question 9

What are your opening hours?

Accepted Answer

We are open Monday to Friday from 9am to 5pm, and Saturday to Sunday from 9am to 1pm. We are open on public holidays by prior arrangement — feel free to call ahead to confirm.

Frequently Asked Questions

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